Terms for the sandbox

The sandbox API is available now, free, with no account. The production service described elsewhere on this site — durable storage, regional pinning, customer-managed keys — is in development and is not yet available to buy. Prices shown on the pricing section are intended production pricing, not an offer capable of acceptance.

A sandbox key expires seven days after issue and holds twenty chunks. Requests are limited to five key issues, thirty writes, and sixty recalls per minute per address. Exceeding a limit returns HTTP 429 with a Retry-After header. Limits may change without notice.

Sandbox data is held in process memory and is discarded on restart. It is not backed up and not recoverable. Do not submit personal data, customer data, credentials, or confidential information. You are responsible for what you send.

The sandbox is provided as-is, with no warranty of availability, accuracy, or fitness for any purpose, and no service level commitment. It may be changed, rate-limited further, or withdrawn at any time. Do not build anything you depend on against it.

Retrieval results come from a small fixed demo corpus plus what you store. They illustrate how the API behaves; they are not advice and not a benchmark.

Do not attempt to break the rate limits, forge keys, exhaust the host, or use the sandbox to process unlawful content. Access may be blocked without notice.

What the site and sandbox collect is described in the privacy notice.

The sandbox is operated by Itan.

Questions: hello@useitan.com.